Refund policy

To be eligible for a return and exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. No refund only exchange if the product gets damaged in transit from our end. Unpacking the video is compulsory, to be sent to us, as you write an email to us. 

To start a return, you can contact us at richcreation1984@gmail.com. Please note that returns will need to be sent to the  address which will be shared via email 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at  richcreation1984@gmail.com and mobile no

 

 

Cancelation Policy

Once the product is shipped, we don't have a cancelation policy. In order to cancel the order, please write to richcreation1984@gmail.com, within 48hrs of placing the order or Before the Order is Dispatched.

After the product is dispatched, cancellation will not be valid

 

Damages and issues
Please inspect your order upon reception and contact us immediately , Also don’t accept the order if the item is defective, or damaged or torn while the time of delivery or if you receive the wrong item so that we can evaluate the issue and make it right. Unpacking the video is compulsory, to be sent to us, as you write an email to us. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We do not exercise any refund policy